1. Overview and Payment Processing

All online transactions conducted through www.canvasstorewell.com are securely processed via Stripe. Stripe acts as our designated payment gateway provider and processes transactions independently in accordance with its own rigorous security standards. Customers are not required to create or log into a Stripe account to complete a purchase.

Transactions are subject to continuous risk assessment and fraud monitoring by our payment processor to detect and prevent unauthorized activities. We accept major payment methods, including Visa, Mastercard, American Express, Apple Pay, and Google Pay.

  1. Data Protection and Cookie Compliance

In compliance with applicable laws in Singapore and the European Union, including the Personal Data Protection Act (PDPA) and the General Data Protection Regulation (GDPR), we are committed to safeguarding your personal and financial information.

Our website utilizes a cookie consent mechanism. Non-essential cookies are strictly withheld until the user explicitly clicks the “Accept” button on our cookie banner. For detailed information regarding how we collect, process, and protect your data, please refer to our Privacy Policy page.

  1. Order Processing and Fulfillment

Upon successful authorization of your payment, order fulfillment and dispatch will be handled in accordance with our dedicated Shipping Policy.

  1. Customer Support

For any inquiries regarding your payment transactions or order status, our customer support team is available to assist you. We endeavor to respond to all customer inquiries within 24 hours. You may contact us via email at canvas@canvasstorewell.com, by telephone at +65 8818 8582, or by mail at 4 Changi South Lane, #01-01 Nan Wah Building, Singapore 486127.